Starbucks moving backwards?
I thought it was a fluke when I bought a pastry from Starbucks and they gave it to me in a white box rather than an unbleached paper bag. After all, the Starbucks around here are always running out of things. But then after another visit to a different Starbucks I realized that the company had done away with their simple to go bags and had replaced them with cardboard pastry boxes.
I can't quite figure out the reasoning behind this shift as pastry boxes weigh more, take up more space and most likely are made from bleached pulp. For a company that claims to be reducing their waste, this comes as a surprise.
When I contacted Starbucks, asking why they had changed to the more wasteful boxes, I got an email back thanking me for my comment. Nothing pleases a customer more than knowing that their carefully thought out question warrants them a form letter.
I can't quite figure out the reasoning behind this shift as pastry boxes weigh more, take up more space and most likely are made from bleached pulp. For a company that claims to be reducing their waste, this comes as a surprise.
When I contacted Starbucks, asking why they had changed to the more wasteful boxes, I got an email back thanking me for my comment. Nothing pleases a customer more than knowing that their carefully thought out question warrants them a form letter.
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